Guiding youthrough Global Trade & Customs

Falsum’s Helpdesk is purpose-designed to support Traders when they need help the most.

Dedicated Customs Support when you need it most

Customs & Global Trade is complex, time-consuming and, ultimately, costly. Falsum’s Helpdesk platform is purpose-designed to support Agents, Hauliers, Business and Institutions to support their Stakeholders across the Supply Chain with detailed, expert advice.

 

The Falsum Customs Helpdesk platform is a unique method for accessing dedicated Customs Advisors whenever you need that help.

Advisory

Falsum’s expert Advisors work with Helpdesk Clients to navigate Customs’ requests and secure the timely release of goods.

Documentation

We support Clients to prepare & present Customs, Border Tax, SPS, EHC, Port Health-specific documentation.

Outsourced Expertise 

Falsum’s Helpdesk Advisors will fill the gaps in your Organisation’s Customs knowledge to keep goods moving freely.

Port Health

Our Advisors liaise with PHA &  Official Veterinarians to negotiate the release of controlled or impounded products.

A responsive Helpdesk- platform designed for you

Global Trade is complex, time-consuming and, ultimately, costly. Falsum work with clients to understand their challenges & develop solutions that real-value for clients.

Our Helpdesk Clients

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Customs Agent & Hauliers

Carriers,  & Customs Agents use Falsum's Helpdesk to support their Staff with requests to our Experts, so they can concentrate on their day-to-day jobs.

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Business & Traders

Businesses find two ways to use the Falsum Helpdesk; (i) to outsource any Customs Authority issues to our Experts, (ii) to assist in managing Haulier relationships.

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Institutional Advisers

We support a number of Institutions and their Advisers with a dedicated support platform on Import & Export for their Membership base.

The Falsum Helpdesk solution explained

Global Trade is complex, time-consuming and, ultimately, costly. Falsum work with clients to understand their challenges & develop solutions that real-value for clients.

Traders

A Customs & Global Trade Helpdesk designed to support Importers, Exporters, Manufacturers, Processors & SMEs.
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Hauliers & Agents

A Customs & Global Trade Helpdesk designed to support Importers, Exporters, Manufacturers, Processors & SMEs.
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Institutions

A Customs & Global Trade Helpdesk designed to support Importers, Exporters, Manufacturers, Processors & SMEs.
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